Who should I see?

At Ranworth Surgery, we have a variety of clinicians who work with our GPs who are best suited to deal with particular queries such as Clinical Pharmacists, Nurse Practitioners, Physiotherapists (over the phone and in person) and Practice Nurses.

We try to keep our GP appointments for patients with more serious health problems.

Our team can help you decide which is the right person for you to see. To help us, it is important that you provide enough information when contacting us.

For more information, please visit the Suffolk & North East Essex ICB website.

Self care

If you have a cough, cold, headache or other minor ailment try treating yourself at home first. Find out more about treatments for common minor ailments.

Please remember that self-care for common conditions can help free up our GPs’ time, making it easier to get an appointment when you have a more serious condition.

Your community pharmacist can help too

Community Pharmacists are highly trained health professionals and can give you confidential health advice for a range of common illnesses and complaints.

Don’t wait for an appointment with us for coughs, colds, aches and pains. Just give your local pharmacy a call or drop in – there’s no need to make an appointment.

Your pharmacists can also help you decide if you need to see a doctor or nurse.

Click here for more information about how pharmacies can help you.

NHS 111

111 is the free NHS non-emergency number.

You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.

Call 111 if:

  • you need medical help fast but it’s not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don’t know who to call or you don’t have a GP to call
  • you need health information or reassurance about what to do next.

Click here for more information about how NHS 111 can help you.

Urgent Treatment Centre

Suffolk and North East Essex ICB have brought all urgent care together and this includes new Urgent Treatment Centres at Colchester Hospital and Clacton Hospital. There is also an Urgent Treatment Centre (Minor Injuries Only) at Fryatt Hospital, Harwich.

The Urgent Treatment Centre at Colchester Hospital has been built next to the Emergency Department (A&E) and replaces the Walk-in Centre in Turner Road.

The Urgent Treatment Centre at Clacton Hospital replaces the Minor Injuries Unit but remains on the same site.

The Minor Injuries Unit at Fryatt Hospital, Harwich, has become an Urgent Treatment Centre (Minor Injuries Only). It continues to be available to assess and treat minor injuries and remains on the same site.


A&E is for life-threatening accidents and emergencies only. Before you go there, ask yourself, “Is it a real emergency?”

If not, please consider using other local health services before you visit A&E.

The closest A&E service to Ranworth Surgery is at Colchester Hospital.

Date published: 20th September, 2023
Date last updated: 14th November, 2023