Accessing someone else’s information

As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.

To request proxy access, collect a proxy access form from reception.

You can use our online request form to submit a request on behalf of someone if they have agreed to this.

Linked profiles in your NHS account

Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.

The NHS website has information about using linked profiles to access services for someone else.

Date published: 19th October, 2023
Date last updated: 14th November, 2023